Privacy Policy

At Puchi Technologies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Puchi products and services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Account credentials and preferences
• Billing and payment information
• Device information and settings
• Usage data and analytics

Device and Usage Data

Our smart home devices may collect:

• Device status and performance metrics
• Environmental data (temperature, humidity, etc.)
• Audio data when voice features are enabled
• Network and connectivity information
• App usage patterns and preferences

We use your information to:

• Provide and maintain our services
• Process transactions and manage your account
• Improve our products and develop new features
• Provide customer support and technical assistance
• Send important updates and notifications
• Ensure security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to enhance user experience

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as cloud hosting, payment processing, and customer support.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response and notification procedures

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
• Withdraw consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at legal@puchi.store. We will respond to your request within the timeframe required by applicable law.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will promptly delete it.

Our services may integrate with third-party platforms and services. This Privacy Policy does not cover the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us: